Thursday, May 7, 2015

Little Tokyo Service Center Opportunity

Resident Service Coordinator / Social Worker
Job Title: Resident Service Coordinator / Social Worker
Supervisor: Director of Senior Services, Little Tokyo Service Center
Employment Status: Full-time salaried
Salary: Depends on experience
Position Summary:
The Resident Service Coordinator / Social Worker primarily assists older adults to enhance the quality of their lives through integrated care management and/or service coordination so they can maintain their independence and live at home. He/she must be able to work with seniors and families in an empathetic and caring manner. He/she must possess a wide range of skills and attributes, and must be willing to learn. He/she must be able to speak and communicate in Japanese, but also work with diverse clients, staff and programs. He/she must be able to be flexible and take initiative when appropriate.
Duties and Responsibilities:
Service Coordination for residents of an ethnically diverse subsidized senior housing building. (50%)
  • work in conjunction with other Resident Service Coordinators, as well as the Property Supervisor and all other Property Management staff to ensure a safe and high quality living environment for residents
  • link residents to appropriate benefits and resources to help maintain healthy and independent living
  • perform assessments to identify residents’ existing support systems, and current and future needs
  • educate residents and families about available benefits, community resources, and application procedures - establish relationships with service providers and monitor the delivery of services to residents
  • create and maintain a directory of resources relevant to the needs of residents
  • advocate on behalf of residents so that they can access resources
  • document services in a web-based system and maintain individual resident files
  • organize regular educational and wellness activities for residents
    Provide case management and other social services in Japanese to all age groups. (30%)
    • conduct intake sessions, assess client needs, develop case plans, and deliver services accordingly
    • connect clients to relevant resources and assist them with accessing benefits and programs
    • record progress notes and keep appropriate back-up documentation and files current
    • liaise with other agencies and organizations that benefit clients
    • identify and outreach to at-risk populations, particularly low-income and ethnic minority communities
    • coordinate activities, events, workshops and seminars to educate and train community members
    • compile reports and performance goals as required by service contracts and/or by supervisor
    Contribute to the day-to-day operations of the Social Services Department. (15%)
    • screen and respond to walk-in, phone, mail and email inquiries, and provide appropriate referrals
    • provide technical assistance to agencies and individuals seeking information regarding low-income and culturally diverse populations
    • work with volunteers who support LTSC’s programs and daily administrative tasks
    • perform administrative duties, research and translation of materials as assigned by supervisor
    • contribute to staff learning and staff meetings
    Participate in external collaboratives and coalitions. (4%)
    • attend meetings and participate in conferences, etc. to be trained and to train others
    • stay abreast of issues in the field and give input on matters related to the agency mission
    • advocate for the needs and concerns of elderly, low-income, limited English proficient, and ethnic minority populations
    Contribute, as deemed necessary and appropriate, to other activities related to the agency as a whole. (1%)
    Qualifications and Experiences:
    • Masters degree in Social Work or related field; OR
    • Bachelors degree AND two years of experience in social services, preferably working with older adults and with ethnic minority populations;
    • Fluent in Japanese;
    • Demonstrated working knowledge of community services in the area, with particular knowledge of services for older adults and ethnic minority populations, especially Japanese Americans;
    • Good problem-solving, writing and communication skills;
    • Ability to work both independently and in teams;
    • Working knowledge of computer programs;
    • California driver license and access to an insured automobile.
    Additional Qualifications:
    • Professional Service Coordinator certificate
    • Training and certification in Evidence-Based Practices, particularly related to the field of mental health
    • Supervisory experience
    To apply, please submit cover letter and résumé to Amy Phillips at

    Wednesday, April 29, 2015

    My Friend's Place Opportunity

    Application Closing Date: When filled                             Position Start Date:  May 11, 2015 (or until filled)
    Job Hours:  40 hours weekly M-F                                      Benefits: Paid holidays, paid vacation and sick leave,
                                                                                        group medical, dental, retirement, life insurance and                                                                                                      ASW supervision. 
    Compensation:  Entry Level MSW

    Organizational Background:  My Friend’s Place is a nonprofit organization working to assist and inspire homeless youth to build self-sufficient lives.  Over the past twenty seven years, My Friend's Place has grown to become one of the most visited drop-in crisis resource centers for homeless and runaway youth ages 12-24 and their children in Southern California and provides emergency, health, mental health, creative arts, and education & employment services to more than 1,600 homeless youth annually. 

    Job Description:  Working from a trauma informed, strengths based, and harm reduction approach, the Clinical Social Worker will address urgent basic need and psychosocial issues facing homeless and runaway youth.  Under the direct supervision of the Health and Well-Being Manager, the Clinical Social Worker’s primary responsibilities include short and long-term case management with diverse youth, milieu mental health support, wellness group facilitation, and extensive crisis intervention. The Clinical Social Worker will have extensive daily milieu interactions with all youth and will assist multidisciplinary program staff in meeting all Safe Haven needs.

    Duties include but are not limited to the following:
    Assessments and Referrals:
    • Conduct biopsychosocial assessments in order to identify the presenting issues of the youth including: substance abuse, individual and family dynamics, medical and mental health issues, educational issues, legal issues, and other needs
    • Determine what services are immediately needed to resolve presenting situation
    • Provide appropriate referrals arising from the assessment process and advocacy as needed to meet needs
    • Provide referrals requested from community members and other service providers
    • Explore possible referral resources as needed
    • Maintain communication with referral agency so as to monitor progress, provide, and obtain necessary information

    Case Planning and Crisis Intervention:
    • Establish short- term and long-term intervention/life planning goals with each youth
    • Establish agreements (contracts) with the youth clearly outlining behavioral expectations when necessary for success
    • Provide intensive  case coordination of services to each case managed youth
    • Provide case plan based incentives and financial support as needed and appropriate
    • Provide crisis intervention, including suicide, homicide, and child abuse assessments using tenants of Psychological First Aide

    Group Facilitation:
    • Plan, recruit, and facilitate wellness groups (parenting/bonding skills, stress management, housing readiness, mindfulness training, Seeking Safety, etc.)
    • Maintain records on group content, activity and participation

    Safe Haven Function Assistance:
    • In partnership with all program staff, provide hospitality  and ensure consistent supervision of youth in the Safe Haven
    • Ensure a safe, clean, and productive Safe Haven environment

    Meeting Participation:
    • Participate in weekly individual supervision with Director of Programs
    • Participate in weekly cross-domain staff meetings and domain team meetings and agency-wide trainings
    • Participate in applicable community meetings

    Qualifications:  The requirements listed below are representative of the knowledge, skill,  and ability desired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

    1.      Education and Experience:  Master’s in Social Work required with a minimum of one year of professional experience working with homeless or high-risk youth. 

    1. Computer/Office Equipment Skills:  Proficient in PC computer environment (MS Word, Excel, Access, PowerPoint). 

    1. Language Skills: Fluency in spoken and written English is required; bilingual fluency in English/Spanish strongly preferred.

    1. Other skills/requirements:
    • Keen assessment and crisis intervention skills are critical
    • Solid understanding of adolescent development and the impact of trauma on high-risk behavior
    • Excellent interpersonal and collaborative skills and ability to work with people of diverse social and cultural backgrounds
    • Strong written and oral communication skills and attention to internal and external documentation standards including thorough, accurate, and timely
    • Participation in agency fundraising events and efforts to educate about youth homelessness

    To apply send your cover letter
    and resume to:

    Erin Casey, LCSW, Director of Programs
    My Friend’s Place
    PO Box 3867
    Los Angeles, CA  90078

    PDF submissions via e-mail are encouraged.  We are unable to accept phone inquiries regarding this position.
    My Friend’s Place is an Equal Opportunity Employer and values diversity.

    Please visit for more information.

    Tuesday, January 13, 2015

    WERC Opportunity for traning Community Health Workers

    Instructor and Curriculum Developer

    The Worker Education and Resource Center Inc. is a non-profit organization located on the fifth floor of the Service Employees International Union Local 721’s office building just west of downtown Los Angeles works in partnership with the Los Angeles County health-related departments and community health clinics. 
    The Worker Education and Resource Center provides educational and training opportunities for workers in the healthcare safety net sector.  As Los Angeles County prepares to serve the thousands of newly medically insured residents under Obamacare, workers need skills to improve health services, innovate new care delivery models, and enhance culturally competent care.
    WERC has a staff of 20, and is committed to providing dynamic, innovative education and training opportunities in a pro-worker, learner-centered, supportive environment.  It is a high performance program that produces dramatic results – pioneering a large-scale health care workforce development program, including preparing Community Health Workers, improving the patient experience, and training workers for opportunities for employment in the healthcare safety net sector.

    POSITION DESCRIPTION:  This is a full-time position reporting to the Director.  Instructors work closely as a team to conduct and develop learner-centered, action-oriented, participatory courses for healthcare workers.  For this position applicants should have a background in healthcare quality improvement as a clinician or educator.  The position requires the ability to develop and adapt curricula, use innovative teaching methods, and provide support and feedback to instructors and students.  Candidates who are bi-lingual in Spanish language and can teach and create curriculum in Spanish are preferred.
    Sample duties will include:
    ·      Meeting with clinical teams and leadership to design the educational programs that are strategic to the desired change in delivery models. 
    ·      Developing and teaching worker-centered curricula, customized for the particular workplace. 
    ·      Support students with ongoing education to strengthen their health coaching, customer service, team participation skills, etc.

    Qualified individuals will have at least two years of experience in teaching or facilitating healthcare educational programs; be knowledgeable of practices and techniques used in adult and worker education; be able to work using a team approach in a joint labor/management setting; ability to travel to sites within Los Angeles County, and work within flexible hours which may at times include weekends and evenings.

    SALARY AND BENEFITS:  Excellent salary, and a comprehensive benefits package for full-time position.  Interested parties should submit a letter of interest and resume to Diane Factor:, or FAX: 213-483-1460.