CITY OF
HUMAN RESOURCES DEPARTMENT
Apply Online at: http://www.smgov.net/hr
ADMINISTRATIVE ANALYST –
HOMELESS SERVICES
EXAM #: 080985-01
This position is also eligible for an annual performance bonus (up to 10% of base salary) based on the employee’s performance as determined by the appointing authority. The position will accrue 12 days of sick leave per year, six (6) of which can be cashed out each fiscal year, starting with the end of the 2nd fiscal year (which is equivalent to 2.3% of base salary or up to $1,726 per year). The City has a compressed work schedule (9/80) which results in the incumbent of this position receiving every other Friday off. In addition, there are 12 paid holidays per year and 12 days of vacation per year.
NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City’s civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.
MAJOR DUTIES:
Researches administrative problems, conducts various studies and surveys. Gathers data and works closely with division staff in analyzing and interpreting data and formulating solutions.
Provides administrative support in the area of grants management and homeless services planning, including grants management and compliance monitoring. Works with division staff to coordinate grants management projects.
Provides information and assistance to the public and staff and other organizations on homeless services and issues. Prepares and disseminates information and handles complaints and requests for information.
Provides technical assistance to non-profit homeless service providers.
Assists, coordinates and implements special projects related to the Homeless Programs.
Prepares correspondence, writes reports and makes public presentations.
Provides staff support to City Commissions, including the Social Services Commission, as assigned.
Coordinates and/or assists in the preparation of a division budget.
Attends and serves as liaison on behalf of City departments at meetings, events and activities related to various homeless matters.
Provides effective customer service.
Establishes and maintains effective and cooperative working relationships with City employees, service providers, grantees and the public.
Performs other related duties, as assigned.
MINIMUM QUALIFICATIONS:
Knowledge, Abilities, and Skills:
Knowledge of: The homeless population, including subpopulations, predominant issues and barriers to stable housing and income; homeless service needs, programs and related community issues; principles of public administration; quantitative and management analysis techniques; public relations techniques; report and grant writing; effective customer service techniques.
Ability to: Communicate effectively both orally and in writing; review, research, analyze and solve administrative problems; gather resources and data and provide summary and analysis; respond to public inquiries and requests for information in a tactful, effective manner; keep abreast of current developments in area(s) of specialty; maintain accurate records and files; prepare and present effective presentations; provide effective customer service; establish and maintain effective and cooperative working relationships with City employees and the public.
Skill in: The use of computers and related word processing and spreadsheet application software; the use of the Internet for research and data gathering; working effectively with persons from diverse social, cultural and economic backgrounds.
Licenses and Certificates: Possession of a valid Class C driver license.
Education, Training, and Experience: Graduation from an accredited college or university with a Bachelor's degree in Public Administration, Urban Planning, Social Welfare or a related field. Two years of recent, paid work experience which has included performing research, analysis, budgeting, report writing and general staff assistance tasks, preferably related to homeless programs and issues.
You must submit proof of your college degree or transcripts by close of business on the closing date. You may submit via scan to rosie.cruz@smgov.net or by facsimile to
SELECTION PROCESS:
Application Review Board: All applicants must submit clear, concise, and complete information regarding their qualifications for the position. All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited, to participate further in the selection process. Testing may consist of any or all of the following:
Writing Project: to evaluate writing skills and technical knowledge.
Appraisal Interview: to evaluate education, training and experience, communication skills and interpersonal skills.
HOW TO APPLY: A completed City Application Form together with a special supplemental application must be submitted to the Human Resources Department by no later than 5:00 p.m., Friday, January 23, 2009. If your application does not reach us by the end of the filing period, you will not be considered for this position.
NOTES: Resumes will not be accepted in lieu of the application or supplemental application materials.
Postmarks will not be accepted.
All employees of the City of
EXAM #: 080985-01
ISSUED: 12/15/08
