Director of Clinical Health Services
The mission of the Downtown Women’s Center (DWC) is to provide permanent supportive housing and a safe and healthy community fostering dignity, respect, and personal stability and to advocate ending homelessness for women. Founded in 1978, DWC was the first organization to exclusively serve mentally ill and elderly homeless women on Los Angeles’ Skid Row. The DWC Day Center now offers 57,000 meals, case management, and other supportive resources on a drop‐in basis to 2000 homeless women each year, while the DWC Residence provides a permanent home and a range of services to 47 women who were once without safe, affordable housing. DWC will relocate in 2010 to provide expanded and enhanced services, reaching many more women in need. Please visit our website – www.DWCweb.org – for more information.
DWC is seeking an enthusiastic, seasoned professional to lead a department of experienced psychiatric and counseling staff and oversee medical health providers supported by an outside agency to provide core medical and mental health services to women in the community. This new and unique full‐time position is responsible for the development and clinical and administrative operations of DWC’s new mental health clinic as well as the oversight and coordination of a new medical clinic provided through a partner agency. The individual in this position will be an integral part of DWC’s management team and will supervise a large department of specialized professionals and therefore must be able to dedicate the necessary time and energy to providing advice, expertise and support as necessary.
This is a great opportunity to be a part of a successful and expanding nonprofit organization with a rich history in building community. The right candidate will have the chance to make a direct and significant impact on the downtown Los Angeles community, promoting DWC’s successful service models and playing a large part to shape and expand the delivery of enhanced services that meet the immediate and long‐term needs of low‐income and homeless women. The ideal candidate must have the vision, strategic capacity and courage to break new ground and establish the highest standards of excellence in a dynamic
environment. S/he must also be able to balance the day‐to‐day needs of the organization in a collegial atmosphere as a key member of the senior management team.
Assist in the creation, planning, and development of the Center’s new medical and mental health clinic, including hiring appropriate mental health staff and establishing a reporting structure.
Provide leadership and supervision for direct‐service and direct‐care professionals to effectively administer mental and medical health services to clients
Oversee and monitor outpatient psychiatric, psychological, diagnostic, treatment and interventions offered to DWC clients
Plan, develop, coordinate and supervise the delivery of mental health services as mandated by Federal and State laws and regulations, and ensure compliance
Maintain quality control of medical and mental health records and other necessary documentation
Attend and participate in ongoing community initiative, coalition and task‐force meetings, and provide staff support and leadership for a Clinic Advisory Committee made up of physicians with the purpose of providing quality assurance reports to the DWC Board of Directors and establishing and maintaining relationships to best serve the needs of the organization and the women it serves
Manage a departmental budget with ongoing reporting
Advanced Degree in Psychology, Public Health (MPH) or Social Work (MSW), Licensed Nurse, LCSW or Psychiatrist
Five years experience in supervision of a similar clinical or mental health environment and demonstrated experience managing progressive responsibilities as a senior or executive staff member
Knowledge of state and federal medical and mental health regulations, funding streams, and model services
Exceptional customer‐service orientation; proven ability to build consensus and work effectively in a cross‐departmental team
Experience managing large scale projects and driving change initiatives
Program start‐up experience or demonstrated capacity to develop programs, policies and procedures a plus
Demonstrated record as a successful team player, including the ability to develop and maintain a goal‐oriented, positive attitude throughout the organization; must be able to interface equally well with the Board of Directors, executive staff, direct reports, and the general DWC community
Detail‐oriented, highly organized, and able to set and meet goals and deadlines
Oral and written fluency in Spanish and English a plus
Experience supervising Social Work or Psychiatry students preferred
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) required
Hours: This is full‐time exempt position. Office hours are 9:00am to 5:30pm; however, schedule may vary.
To Apply: Please email cover letter, resume and salary requirements to: Catherine Crosbie, Director of HR & Administration at