OVERVIEW OF THE POSITION
By 2016, as part of our Serve Every Child vision, Voices for Children will triple the number of children it serves with CASAs and will place a strong emphasis on serving children 0-5 years old, a population that is typically under-represented by CASAs. Our Infants and Toddlers Program is a vital component of our vision.
At its heart, Serve Every Child is a call to action for our community. We will ask thousands of San Diego citizens to make a commitment to becoming a CASA. This will require the rapid expansion of our program team: a group of highly talented professionals who supervise and support our volunteer child advocates. Program Supervisors play a vital role in ensuring the very best outcomes for abused and neglected children.
ITP CASA PROGRAM SUPERVISOR RESPONSIBILITIES:
The goals of the ITP Program Supervisor position include: (1) ensure that children assigned to CASAs receive the advocacy they need; (2) ensure that the children's best interests are presented to the Juvenile Court; (3) ensure that the needs of the volunteers are met and that the volunteers are satisfied; (4) ensure that the policies and procedures of VFC are followed by all volunteers; and (5) promote the mission of Voices for Children in the community.
Specific ITP Program Supervisor Responsibilities:
Maintain substantial knowledge regarding the CASA concept, Voices for Children policies and procedures, juvenile dependency law, special education law, and the Health and Human Services Agency.
Maintain an ongoing caseload involving a total of approximately 50 CASAs and provide supervision and support to those CASAs. Establish at least monthly contact with all CASAs and maintain detailed records concerning all contacts with CASAs and other parties involved in a child's case. Conduct annual evaluations with each volunteer and provide a written record of the evaluation in the volunteer file. Conduct a monthly "small group" meeting for volunteers. Attend and support CASAs at Treatment Team meetings, Team Decision Making meetings, and Individualized Education Program meetings. Participate in development and evaluation of volunteer training and continuing education curriculum.
Review and approve accuracy and appropriateness of court reports and related communications to the Court and other agencies. Maintain accurate records concerning upcoming court dates. Maintain knowledge about court policies and procedures and act as a liaison with the juvenile court. Attend court hearings in place of or to support volunteers as necessary.
Serve as on-duty supervisor with the VFC pager in rotation with other program staff.
Participate in case intake, case review, and the case matching/volunteer assignment process. Conduct file reviews and manage outlying court offices in rotation with other supervisors.
Provide support to the Volunteer Recruitment and Training staff as needed in the exercise of their duties. Act as an instructor for volunteer training. Participate in the volunteer candidate screening and selection process.
Will ensure the ITP CASA collect the data necessary for the ITP outcomes evaluation.
Our Program Supervisors are from diverse backgrounds with degrees ranging from criminal justice to early childhood education to political science to rhetoric to African American studies. Our staff have worked as congressional aides, as teachers, in law firms, in customer service, in athletics, in volunteer management and in a wide range of social service positions.
Despite this diversity, Program Supervisors share common characteristics: they are bright and professional, insightful about human behavior, open to learning, comfortable in the courtroom and in a non-profit work environment, and persistent and strategic in their advocacy efforts. Our time is spent interacting with our volunteers and with professionals in the child welfare community, editing and revising reports to the court, and of course, dealing with a myriad of administrative tasks.
The ideal candidate shares these characteristics, has a bachelor's or master’s degree and at least two years of professional experience. The ideal candidate also has a strong background in volunteerism. This is a full time 40+ hours per week position with some night and weekend hours required.
Salary is in the upper 30,000's with full benefits, including health insurance, dental insurance, a 403b plan, 13 paid holidays and generous vacation and sick time.
|How to Apply|
Our hiring process is extremely competitive. In addition to your cover letter and resume, you must submit an essay of no more than 500 words answering the following question: Describe an important decision you have made recently. What was the decision and how did you make it?
All candidates will also undergo a background check, including a DMV record review, FBI and DOJ fingerprinting, and a check of the Child Abuse Central Index. Our hiring process includes an initial phone interview and all hires undergo at least three in person interviews with panels of current VFC employees. Please submit application materials to Martha Crowe, at firstname.lastname@example.org.