Homeless Assistant Program Director
SUMMARY: Providing leadership and coordination to a multi-disciplinary team providing services to homeless individuals in Long Beach.
POSITION PURPOSE: Individual must be homeless services experience focused and mental health experience focused.
SUPERVISION RESPONSIBILITIES: Provides general oversight for lower level staff during program or service activities. Assists in providing direct supervision to assigned team members based on the psychosocial rehabilitation model of treatment and services.
TYPICAL TASKS: Please note that this is only a brief, general outline of the position, and is not intended as a complete job description. Other tasks and duties may be assigned. MHA will provide reasonable work accommodation to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position nor cause undue hardship on the Association’s operations. MHA is an Equal Opportunity Employer and Service Provider.
QUALIFICATIONS: Recruits, hire, supervise, train, direct, evaluate, reward, discipline and terminate assigned staff in accordance with organizational policy and applicable laws and regulations. Assist in the supervision of interns. Overseeing and managing team budget and expenditures, making adequate and timely adjustments as needed. Oversees day to day operation of the Homeless Drop in Center, street outreach and case management functions. Assumes leadership or delegates leadership of the day-to-day operations of the team as needed. Coordinates staffing of the Drop in center and supports staff and members in the triage process as needed. Responsible for managing multiple funding sources including but not limited to HUD, City of Long Beach, LA County Community Development Commission and LA county DMH funding. Responsible for reporting as required to funding sources. Also responsible for ensuring any required program change is implemented, monitored and reported on as expected by the funding. Works collaboratively with Village neighborhood Directors, Director of Village Intake services and the Director of the Wellness Center related to triaging and enrollment issues. Participates as an active member of the site management team, quality improvement, safety committee or other leadership teams as needed or assigned. Provides and collaborates with staff to provide individual and group coaching, mentoring, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation, and other independent living skills. Oversees and advocates on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc. Is an active participant in the Long Beach Homeless Continuum of Care (CoC) including attending the MSC advisory board meeting, the Homeless Coalition and any other meeting or group that works with City wide homeless issues. Is expected to work with community partners, develop relationships and participate in meetings and collaboration related to community wide homeless services.
EDUCATION & EXPERIENCE MATRIX--one of the following combinations is required:
1. Bachelor degree in human service or related field: Minimum 5 years experience providing psychosocial rehabilitative services to a disabled population.
2. Bachelor degree plus license or certification in a mental health specialty (i.e., RN, LVN, LPT, drug/alcohol rehab counselor): Minimum 3 years experience providing psychosocial rehabilitative services to a disabled population.
3. Master’s degree in Social Work (MSW) or Counseling Psychology (MA/MS): California license waivered or waiver-eligible plus a minimum 2 years experience providing psychosocial rehabilitation related services to a disabled population.
4. Master’s degree in Social Work (MSW) or Counseling Psychology (MA/MS): No psychosocial rehabilitation experience required. Must possess a current, valid California LCSW or MFT
5. Doctoral degree in psychology: Psychosocial rehabilitation experience required. Must at minimum be California licensed waivered or preferably waiver-eligible as a Ph.D. psychologist
OTHER POSITION REQUIREMENTS:
- Demonstrated experience working in homeless services in a leadership or management role.
- Must have demonstrated experience in program start up, managing multiple funding sources, implementing various funding requirements and monitoring program progress.
- Demonstrated ability to provide supervision and leadership to diverse staff who possess a wide range skills, abilities and professional competencies.
- Must have good basic English writing skills, good basic computer skills and be highly organized. Must have excellent communication skills.
- Proficient in computer applications such as Microsoft Word, Excel and Outlook.
- Must be able to have the ability to juggle multiple tasks without losing productivity.
- Must function well in a team-oriented approach to member services.
- Must possess a high level of tolerance and understanding for individuals who present for services with urgent multiple needs, issues and problematic behavioral characteristics.
- Must possess a high level of patience and tolerance for a work atmosphere that is very busy and highly unstructured.
- Must know or very quickly become knowledgeable of the characteristics of individuals who are substance abusing and/or dually diagnosed, and have knowledge of local services available for dually diagnosed individuals.
- Demonstrate knowledge of community resources.
- Must have a valid CPR certificate.
- Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by MHA liability insurance are conditions of employment.
- Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary.
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