Job Title: Director
of Social Services Department
Reports To: Executive Director
Status/Salary
Grade: Exempt
Department: Management
Position
Summary: This position is responsible for the management,
administration and implementation of
all the Society’s programs and services related to homelessness, social
services, and housing programs. The
incumbent will provide overall leadership for the Society and the Advisory
Committee on all homelessness, social services, and housing issues.
Position Functions:
1.
Demonstrate a
thorough knowledge of the Society’s goals and objectives in regards to
homelessness, housing, and social service issues.
2.
Ensures the
department is operating efficiently and its programs and services are
effectively meeting the needs of clients and the community.
3.
Recruits,
trains, and supervises the department’s senior administrative staff.
4.
Recommends,
advises and administers the Society’s and the department’s policies,
procedures, plans and objectives relating to the Center’s programs and staff.
5.
Works with the
Chairperson of the Center Advisory Committee and the Director of Shelter
Services on recruitment of new members and developing short and long term
recommendations for the department.
6.
Teams with
other Los Angeles Council Directors on issues relating to the department’s
finances, fund raising, communications, personnel and the Advisory Committee.
7.
Collaborates
with officials from federal, state and local government, academic institutions
and social service agencies on issues relating to homelessness, housing, and
social services.
8.
With the
support of the Shelter Director, prepares and manages the fiscal budget for the
Social Services Department.
9.
Supervises
overall strategic plan of the entire Social Services Department.
10.
Directs
Shelter Director, Residential Assistants, and Clinical Staff on HR issues
related to hiring, termination and employee discipline. Works in coordination
with the Shelter Director to develop bimonthly staff trainings and completes
performance evaluations for managers and clerical staff.
Project Management
Manages
the development, expansion, and enhancement of new and current client based
programs
1. Directs the development, expansion, and enhancement
of homelessness, housing, and social service operation including: Emergency
Family Shelter, Men’s Advanced Program, Case Management, collaboration with
other agencies, IT development,
databases, and communication systems between residential/clinical staff.
Responsible for development of client databases for all program clients.
2. Develops and manages new programs to expand the
services provided by the department.
3. With input from the Director of Human Resources,
conducts or delegates safety team meetings and emergency/disaster preparedness
programs within the Social Services Department.
In addition, assists the Human Resource Department in the Master
Disaster Plan for the Society.
4. Manages or delegates “Hike for the Homeless”
fundraiser and serves as point of contact for all logistical details. Liaisons
with City officials at Griffith
Park
5. Manages SVDP Housing development and off-site
housing programs. Develops social services, housing plans, and budgets.
Researches best practices in affordable and sheltered housing and maintains
SVDP National Housing Directory.
6. Manages various special projects and grants that
arise. Works with the Development
Department to seek funding via foundations, grants and individual donors.
7. Manages or delegates volunteers and coordinates
when volunteer or tour groups come to the shelter. Coordinates bi-annual
volunteer appreciation events. Manages and expands Urban Plunge Program.
Maintains the master calendar of student groups staying at the Center. Provide
orientations and logistics to ensure groups have adequate food, and sleeping
arrangements.
8. Responsible for MSW Internship Program and Skid Row
Seminar Series. Provide at least one
hour of supervision per week for each student.
9. Coordinate bi-weekly speakers for MSW Skid Row
Seminar Series, which runs from September to May.
10. Develop and evaluate existing social service,
homeless, and housing programs to include computer learning center, movie social
groups, and legal clinics.
11. Represent the Society at various collaborative
meetings
12.
Performs
other duties as assigned.
Qualifications/Requirements: Licensed
Clinical Social Worker (LCSW) preferred.
Master’s Degree in Social Work required.
Ten or more years related work
experience with at least five of those years in administrative, management or
supervisory positions. Excellent oral
and written communications skills.
Thorough knowledge of homelessness, housing, and social service
issues. Knowledge of individual and
group counseling techniques and psycho-social development and resources.
Physical Requirements of the Job: Requires ability to sit at
computer for long periods of time. Job position requires significant time
sitting, some standing and some travel time between offices.
This
position description generally describes the principal functions of the
position and the level of knowledge, skills and experience typically
required. It does not constitute an
employment agreement between the employer and employee, and it is subject to
change as the needs of the employer and the requirements of the job change.
