Center for the Pacific Asian Family Position

Job Title: Family Advocate, Full time

Center for the Pacific-Asian Family, Inc. (CPAF) was founded in 1978 to proactively address the issues of domestic violence, sexual assault and child abuse against Asian and Pacific Islander (API) women and children. The mission of CPAF is to build healthy and safe communities by addressing the root causes and consequences of family violence and violence against women. CPAF is committed to meeting the specific cultural and language needs of Asian-Pacific women and their families. CPAF’s services include a 24-hour crisis hotline; residential services through its Emergency and Transitional Programs; individual, family and group counseling; case management for residential and nonresidential survivors. CPAF also provides outreach, education and advocacy on the issues of family violence and violence against women in the Asian and Pacific Islander community.

Summary Statement: Family Advocates would work with both residential and non-residential clients in a multi-cultural environment providing emotional support, individual counseling, advocacy, crisis management, and general team support to survivors. A Family Advocate will also work closely with other advocates to ensure an effective, coordinated response to families. Bilingual persons of Asian languages are encouraged to apply.

Estimate % of time Responsibilities
(including tasks and duties)

60% A. Case Management of women, children and families of SA & DV
1. Coordinates orientation, intake, assessment of families
2. Develops goal oriented action plans
3. Emotional support/counseling
4. Maintains up-to-date files
5. Provides advocacy to other agencies/services in regards to case
*if applicable, bilingual survivor’s advocate may be required to perform above duties in additional language(s)

15% B. Hotline/Crisis Management
1. Answering crisis calls of the hotline
2. Responding to crisis situations/emergencies
3. Providing transportation/intake to incoming clients
*if applicable, bilingual survivor’s advocate may be required to perform above duties in additional language(s)

15% C. Team Support
1. Works with other teams to coordinate and provide supportive services
2. Basic support and coverage of the shelter
3. General support of CPAF staff

5% D. Interpretation
1. In addition to case management, interpretation on the hotline, giving information to shelter clients, etc.

5% E. Other duties as assigned
1. Outreach
2. Training of new staff/ volunteers
3. Special projects

Skills, Knowledge & Abilities
• Comfortable dealing with issues surrounding domestic violence, family violence and sexual assault with women and children.
• Able to address crisis and problem solve.
• Able to work in flexible, evolving environment and willing and able to work occasional evenings and weekends.
• Enjoys and has experience working with women and children of different ages.
• Committed to eliminating violence against women, sexual violence and family violence.
• Understands and appreciates Asian/Pacific Islander cultures; is able to work with diverse communities (gender, race, ethnicity, sexual orientation, disability, age, class, etc.)
• Bilingual/bi-cultural preferred. Ability to speak at least one of the following languages: Vietnamese, Cantonese, Mandarin, Japanese, Korean, or any other API language. Prefer Mandarin speaker.
• Demonstrated experience working with volunteers or being a volunteer, and ability to coordinate multiple tasks.
• Able to work collaboratively with CPAF teams and community based organizations.
• Well-organized, self-directed and highly motivated.

Interested parties, please contact Sally Park at sallyp@cpaf.info or 323.653.7913 x203

Center for the Pacific Asian Family (CPAF) is an Equal Opportunity and Affirmative Action Employer and does not discriminate against any employee or applicant on the basis of race, age, sex, color, religion, national origin or ancestry, sexual orientation, citizenship, marital status, disability, political affiliation or belief, veteran’s status, or any other characteristic protected by applicable federal, state or local law. CPAF is committed to fostering a diverse and safe work environment where employees respect one another and share a commitment to our organization’s mission, values, and strategies.